Reference

Terms and Conditions That Govern Your moja77 Account

These terms set out what you agree to when you open and use a moja77 account — covering deposits through bKash, Nagad, and Rocket, how your account is managed, and what applies in your region.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyJurisdiction notice
moja77 Terms and Conditions That Govern Your moja77 Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on moja77 to ask about a specific clause, a payment dispute, or an account restriction. Our team responds in English for Bangladesh.
Email Support Send a detailed query to our support address for written confirmation of how a term applies to your account. Useful for withdrawal disputes or account-closure requests.
Account Help Centre The help section inside your account covers common terms questions — payment matching rules, wallet verification steps, and what triggers an account review.
HOW WE OPERATE

How moja77 Handles Your Account and Data

Your account data is held securely and used only to operate your account, process payments, and respond to support requests. We do not sell your information to third parties.

Payment Data Security

Your bKash, Nagad, and Rocket wallet numbers are stored in encrypted form and used only to match withdrawal requests against the wallet that made the deposit.

Account Access Records

We log login activity — device type, session time, and location signal — to detect unusual access. If something looks off, we may pause your account and contact you to verify.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support.

Requesting Changes

To update your registered wallet number or personal details, contact support with proof of identity. Changes to payment details require re-verification before the next withdrawal.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most from account holders in Bangladesh.

The same terms apply across all supported regions. However, your eligibility to use the platform depends on local law where you are located — check that online gaming is permitted in your area before opening an account.

Withdrawals must go back to the same wallet type used for the deposit. If you deposited via bKash, your withdrawal goes to bKash. Contact support if your wallet situation has changed.

We may suspend or close an account if we detect a terms breach — such as duplicate accounts or mismatched payment details. We will contact you at your registered address to explain and give you a chance to respond.

Send a request through live chat or email support with your account details. We will confirm what data we hold and how long we retain it, usually within a few business days.

We post updates on the site and may notify you via your registered contact. Continuing to use your account after the update date means you accept the revised terms.

Raise it through live chat first — most account-level disputes are resolved there. For a formal written response, email support with your account ID and the specific clause you are questioning.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.