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How moja77 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your moja77 account, how we store it, and what rights you have over it. Access and eligibility depend on your local law and eligible regions — read this before you open an account.

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moja77 How moja77 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security Your account is protected with OTP verification on login. We flag logins from unrecognised devices and require re-authentication before any withdrawal is processed.
Cookie Use We use session cookies to keep you logged in across your browser and mobile. Analytics cookies help us understand which pages load slowly on mobile — you can opt out via your browser settings.
Data Retention Active account data is held while your account remains open. After closure, we retain records for the period required under applicable regulations, then delete or anonymise them.
Requesting Changes You have the right to access, correct, or request deletion of your personal data. Submit your request through live chat or email and we will respond within a reasonable timeframe under applicable law.
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from your account dashboard to speak with our support team about any privacy concern, data access request, or correction.
Email Support Send your data request or privacy question to our support email. Include your registered phone number so we can verify your account quickly.
Account Settings Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy

We collect your name, phone number, email address, and the payment method you link — bKash, Nagad, or Rocket. Device and browser data is also logged for security purposes.

Your payment data is shared only with the payment processor needed to complete your transaction. We do not sell or pass your wallet details to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered phone number. We will verify your identity and provide your data within the timeframe required by applicable local law.

Yes. Submit a deletion request through support. Some records may be retained for the period required by applicable regulations before full deletion or anonymisation is completed.

Session cookies keep you logged in as you move between pages on your phone. You can clear or block cookies in your mobile browser settings, though this may affect your login experience.

Access and eligibility depend on your local law and eligible regions. If you are accessing moja77 from Bangladesh, your use of the platform is subject to applicable local regulations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.