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How moja77 Handles Your Account and Data

This page sets out the terms behind your moja77 account — how we treat your details, your transactions through bKash, Nagad or Rocket, and what happens when you sign in from a new device.

Account termsData handlingWallet transactionsRegional accessContact paths
moja77 How moja77 Handles Your Account and Data
DATA AND ACCOUNT SAFETY

How We Protect Your Wallet And Login

Data Handling

We store only the account and transaction details needed to run your wallet, verify bKash, Nagad or Rocket payments, and resolve support requests — nothing beyond that scope.

Cookie Use

Cookies keep you logged in between your phone and desktop sessions and remember your last lobby view; you can clear them anytime from your browser settings.

Account Security

Your login is tied to your registered mobile number, and we ask for OTP confirmation on sensitive changes like updating your linked payment wallet.

Retention & Changes

Transaction and identity records are kept only as long as needed for verification and dispute handling; contact support if you want to review or correct what's on file.

REACH OUR TEAM

Where To Ask About Your Account Rights

Team online

Live Chat

Message our support team from the account menu if you want a copy of the data we hold or need a clause explained in plain terms before you deposit.

Email Support

Send account or data requests by email when you need a written record — useful if a withdrawal was held for wallet verification and you want the reason in writing.

In-App Help Desk

Open the help desk from your mobile browser or app session to raise a policy question without losing your place in the lobby or your login session.

Legal Questions Bangladesh Players Ask

Access depends on your local law and eligible region. If a restriction applies where you are, your account access may be limited until that changes.

We collect the details needed to open your account, confirm your identity, and process bKash, Nagad or Rocket transactions — nothing beyond running your wallet and support requests.

Yes, contact support through live chat or email and ask for a summary of your account data; we'll confirm what's on file and how it's used.

This usually happens when the name on your bKash, Nagad or Rocket wallet doesn't match your account details. Support will guide you through the verification step.

Go to your account settings, request the wallet change, and confirm it with the OTP sent to your registered mobile number before the new wallet becomes active.

Terms may be updated as payment rules or regional rules shift; the current version always replaces the older one on this same legal page.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.